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Businiess name:
Lone Star Realty & Property
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Review by:
citysearch c.
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Review content:
The only reason they are getting one star is because giving them no stars is not an option.Not at all impressed with this company!!! They have horrible customer service and don't care about anything but the check on the first. We have a continuing pest control problem (roaches) not caused by us, it was pre-existing when we moved in, which they did not disclose. After 8 months of living here and paying rent on the first of each month (never late) they are now telling me that even though we have had the place sprayed 3 times, its my dime to have it sprayed again, even though they know we did not cause the problem. None of the appliances work well, the carpet is so threadbare that the tag strips stick through and the walls are dirty, among numerous other problems. Due to time constraints and moving during my husband's r and r, we weren't able to view the property before signing the lease, we believed the realestate agent when she said it was move in ready, and would be fine for my 1yr old son. Perfectly safe and affordable worked for us.... until we arrived at the property. The previous tenats, come to find out, had been evicted and hadn't cleaned for quite awhile before they moved and it was evident! I spent 5-6hrs cleaning a 3bdrm duplex that was supposedly 'move in ready'. It took them 4 months to fix things we brought to their attention the day we moved in, and that seems to be the general pace they move at. They don't return my calls, and when they do they are rude, like it's my fault the property needs a minor repair. Overall, extremely dissappointed and would warn everyone against renting from these people. We are moving early because the appartment is making my son sick and they still refuse to fix anything. I wish we would've never heard of them, it's that bad!!
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