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Businiess name:
Lintons
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Review by:
citysearch c.
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Review content:
I have purchased several dresses at Lintons over the last few years. I have overlooked the annoying and overbearing sales staff because in general I like their merchandise.
Recently I picked up a dress from their shop that was not hemmed properly (the lining was hanging well below the dress hem on half the dress) . With being a bridesmaids dress and living out of town there is no time to fix this mistake in person. The Manager Ellen Calig was very rude; there was no apology for the poor hem, she was unwilling to offer a $10 refund for the work that was not done properly, and continued to argue over the facts even though her salesperson saw the work that was done. I made it very clear to her that given our timeline we are not able to come in for another repair. I found her to be extremely arrogant and in no way shape or form customer service oriented. I have never been treated so disrespectfully in a retail setting.
No more Linton's for me, my family or my friends!
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