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Businiess name:
Coal Hill Steakhouse
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Review by:
citysearch c.
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Review content:
I was enjoying a very pleasant evening at The Coal Hill Steakhouse until it was disturbed abruptly by a table next to us. I could not help but to over hear another table in the dining room discussing their displeasure with their steak. The server was called over and I saw her take the steak away. During what I assumed to be the process of the kitchen preparing another steak for this disturbed person, I overheard the unpleasant (to say the least) disposition of these people. They were out for a free meal and it was obvious. The nerve of some people! It is embarrassing and extremely annoying that individuals who are obviously miserable to begin with even go out to eat with the sole purpose of disturbing and taking advantage of nice establishments. When the new steak was returned (very promptly I may add) this lady had the nerve to eat the entire thing and further complain that it was overcooked. I personally witnessed an entire waitstaff and management team be distracted from all others in order to please this woman and she was not having it, so she proceeded to the kitchen to distract the cooks as well. Seriously lady, STAY HOME! That was our first time at this restaurant and we went on the wonderful reviews and recommendations from good friends. Our service was relaxed and detail oriented. Our steaks were beyond amazing and the view was equally impressive. Only complaint is that this belligerent woman's tirade was tolerated to long. I would not ever own a restaurant for the fear of being forced to interact with people like this. Please do yourselves a favor and go try this place out and while you are there apologize for people like this! I hate writing these reviews online. I believe that 99% of them are biased in some shape or form, but I couldn't help but to over hear the intention to post a review about there ""experience"" online. Keep up the good work Coal Hill see you again soon!
Pros: Great food, staff and of course view.
Cons: n/a
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