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Businiess name:
Red Barn Computers
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Review by:
citysearch c.
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Review content:
Red Barn Computers is totally incapable of doing the job they claim they do and fail even worse at customer service.\r
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When my PC went down Red Barn offered to test the power supply so I could determine what needed to be replaced. They said the power supply was fine; leading me to purchase a $200+ system replacement (motherboard, cpu, ram) rather than a $70 replacement power supply.\r
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The new parts didn't work, leading me to track down a spare power supply only to discover that the power supply, was in fact, bricked and the cause of the problems.\r
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When I returned the new parts to Red Barn they refused to refund me, despite having sold me the parts on their bad diagnostic advice.\r
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Red Barn offered store credit and took the parts to test them. The following week Red Barn claimed the parts were fried and wouldn't give me credit.\r
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The parts weren't fried when I returned them. Red Barn said I must have done it with a bad standoff. Only problem with their accusation is that I did the assembly on an anti-static mat so the parts never touched standoffs or my case.\r
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This is the same place that couldn't correctly identify a dead power supply so my suspicions that their carelessness and/or incompetence harmed the parts during testing are justified.\r
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After having experience with both Red Barn Computer's repair services and sales departments I cannot recommend this store to anyone for any reason whatsoever.\r
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This was not just the worst computer parts retail experience I've ever had, it was by far the worst retail experience I've ever had of any type.\r
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The combination of deception and baseless accusations make Red Barn's business practices downright offensive, inappropriate, and undeniably amateur.\r
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I knew that brick and mortar stores were having trouble competing with primarily online retailers, but I never expected Red Barn Computers to resort to lying and cheating the customer.
Pros: None identifiable.
Cons: Willing to lie and cheat the customer. Incompetent at the job. No guarantees.
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