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Businiess name:
Agave Bar & Grill
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Review by:
citysearch c.
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Review content:
Yesterday my husband , neice and I go to eat dinner. The waitress comes and takes our order and brings the drinks. When my husband needs a refill she says she is going to go and get it, and then doesn't. A while latter she does this again and cracks a joke about not getting him one earlier. I slurp loudly hoping she'll hear as she rarely walked by.\r
\r
My husband order a burger no peppers, and they get it wrong. Then they bring out a burger no veggies as all. They never did get the order right!\r
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When we go to pay my husband goes to hand the lady his card and she seriously asks him what he is doing. She charged out card three times! Got our order mixedup with the gentelman to our left. She never told us that she charged the card 3 times. We leave and go to check our account and there are 3 charges. When we go back up there we are promised the charges were voided. I asked how we were suppose to know this since no one bothered telling us. The manager on duty actually told me she knew about it! How can you know this and not tell your customer. The manager acted as if we were crazy for being so upset. The amount is still on hold with my bank and the restaraunt never sent anything to the bank asking them to void the other transactions. They didn't even bother to comp our meal. Don't eat there!
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