Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
A Morton Cab Co
|
|
Review by:
citysearch c.
|
|
Review content:
I booked Morton Taxi a day ahead for my wife to get to OHare from Oak Park. The driver showed up 10 min late even though she called to reconfirm before 10 am. Along the way, the driver asked if Roosevelt could get to the airport... Uh oh...\r
\r
My wife checked her itinerary and realized I made a mistake on which airport she had to go to, and realized it in plenty of time to get to Midway, but the driver didn't know how to get to Midway, either, turning the wrong way on Cicero. Midway is on Cicero... We're new to the area, so my wife didn't know what was happening (it's why we called a cab). An experienced cabbie would have known where to go and how to weave around traffic, let alone avoiding a wrong turn at a bad time...\r
\r
To top it off, when they got to Midway, the driver didn't know what the flat-rate charge was. One would think he could have called his dispatcher during the 45-min ordeal rather than spring his ignorance on her when he pulled up to the curb. She filled in $40 and ran off, barely making her flight. It's a toss up if her luggage will arrive, compounding the problem.\r
\r
I called Morton and they admitted the driver had less than 2 wks experience (and apparenly little training). I asked them to reverse the charge. The guy said he couldn't do that and there was no one around to take my complaint. \r
\r
Long story short, DO NOT USE MORTON CAB if you are on schedule and want good service.\r
Pros: Dispatcher answered the phone when I called the day before
Cons: Inexperienced driver; lack of customer service to handle complaint
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|