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Businiess name:
Roto-Rooter Plumbing & Drain
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Review by:
citysearch c.
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Review content:
My garbage disposal was not working at all. I got it to begin running and draining again but it sounded strange and smelled hot. Roto Rooter took a look at it. They gave it a test run and the thing totally burned out (started smoking, etc.). They said it was essentially dead. They offered to replace it or install a new basket filter (so as to not have to use a garbage disposal). Although I was not happy to have to totally replace the disposal and pay as much as I did, it appeared that was my best option. So they picked-up the new disposal and installed it. They did it that same day and quickly. The technician was friendly, knowledgeable, and did good work. Overall I was happy.
On the other end of things, the technician talked to his supervisor about contacting me so I could discuss service I had done on my main drain back in February 2012. I am dissatisfied that the super has not called me back and will have to follow-up with him/her.
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