Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Furniture Connexion
|
|
Review by:
citysearch c.
|
|
Review content:
The service when we bought was great, but hopefully nothing will go wrong with your furniture because that is where the good service ends!! I purchased an entire living room set with recliners 8 months ago, within 6 months the recliner/couch was collapsing. Followed there protocall and the furniture was returned to me (2 weeks later) with the exact same problem. When I called again I was told to send more pictures, of what, the same exact problem you said was fixed is what I asked. At the time I was told if I wanted the issue fixed I would do as I was asked. (Keep in mind it just left their warehouse 2 days prior and numberous phone calls between the manager and myself when they initially had the problem.) I said you just returned the couch to me 2 days ago and I don't think it was touched. I asked to speak to a Manager and (T) told me she was the service manager. There is absolutely no Customer Service in the Customer Service department, in fact they are the rudest people I have ever delt with. I then called the store where I bought the product and asked that a manager get back to me, no one ever attempted. As of this weekend the entire recliner makes a horrible clicking sound when opened and closed. There is metal hanging down from under the leg extention on not only the first couch recliner sofa, but the love seat also. This furniture is JUNK. I have given up and I'm purchasing from another company. Save your time and ecspecially your money and go else where. I believe in supporting small businesses and that is why I pick Furniture Conx, I have learned a very expensive lesson!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|