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Businiess name:
Genesis of Manchester
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Review by:
Guest
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Review content:
Please avoid autofair ford. They practice deceptive tactics. I received an excellent quote for a 2013 Ford Focus Black on Black Std Transmission from an Autofair competitor. Since Autofair was from the same region I contacted autofair over the internet and asked them if they could beat the quote. I received a reply from Lynda that they could not. Ok fine, but 2 days later I received a call from Lynda that they could beat the quote and come on in. I did not react initially to her request. She kept calling back and was adamant they would beat it and she would not say this just to get me in. She made a point to say they would not ask me to come in for nothing because they knew that would be upsetting and they would never do that. Reluctantly I went in and per Lynda's instructions met Adele the Sales manager. Adele greeted me, looked up a comparable car from their inventory and left. Next n odd looking man walked up and said "do you know the process?". I said no, he then said he was Andrew and he would help us. He looked at the computer and said he would be right back with the car we wanted to see. 5 minutes later I saw him pull up in a silver focus. He came in and said want to drive it. I said its the wrong color I want black and is it a manual? He said no its an automatic. I said thats the wrong car I wanted the black manual they have listed. He checked the computer and said he would go get it and be right back. 10 minutes later I see him wondering about the parking lot looking lost. Long story short 40 minutes later he concludes he cannot find the car, perhaps their inventory list is old. Frustrated I said this is wasting my time, he replies I am wasting his time (obviously Lynda mislead me). I am upset and said ok you don't have the car but you were going tp beat the price, what is your price? He looks at my quote, leaves, then comes back about 5 minutes later and say I have a good quote. Ok Andrew what is your quote (that is going to beat it?) He now quotes me $1700 more than m
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