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Businiess name:
Boston Flat Rate Movers
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Review by:
citysearch c.
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Review content:
Thieves! That is the only word that describes them. Do NOT believe anything the very nice girl on the phone tells you. She just wants your business and agrees to anything you ask for. Once the movers show up they star stealing from you any which way they can!!! They start their clock early. They give you one form to sign that has the right start time, but later switch it with another time at the end of the day that has an earlier start time. At 5 pm they ask you to pay for the move even if you are not done because the office is closing and they need to run your credit card. They estimate it will be another 3 or 4 hours more and add it to your bill. Their promise is that you will get credit if the move is completed earlier. If you don't pay, they will stop unloading your belonging and say they will take it with them. During this process that takes about an hour, the 3 guys just stand around and do nothing. You are forced to pay and after you pay they just dump everything to the nearest place in your house (in my case the garage) and get the truck empty and leave!!!! If you ask them to put things in different rooms, they tell you ""you do it"". The next day you call the office to get the unused portion of the time you were forced to pay and they give you the run around. The sweet girl that sold you the service in the first place is no longer sweet. They transfer you 10 times. They tell you the paper work shows the movers were there the entire time while you are holding a different paperwork in your hand!!! They fabricate new times and say you have no refund!!! \r
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DO NOT HIRE THESE PEOPLE!!! They are THIEVES!!!!
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