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Businiess name:
Beck Furs
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Review by:
citysearch c.
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Review content:
*Watch your back and have them request ID and permission*\r
Left 3 furs for cleaning: ankle length mink, dark colored shearling in very feminine style, and light colored classic shearling in male style. (am a tall slender female and the classic shearling looked great with jeans and boots)\r
Beck folks seemed to find it not eventful that my exhusband called *repeatedly* asking when MY furs would be back from cleaning and ready for pickup. I'm talking daily phone calls, something that would certainly lead one to question....? my ex of course knowing where I USED to have my furs cleaned....\r
Particularly when said ex showed up and paid ONLY for the cleaning of the man's shearling, which he wanted for himself. \r
And without contacting me, Beck Fur personnel released it to him for the modest cleaning fee!!!!!!Did not contact me that my coats were ready until the classic shearling had already been stolen for the price of a cleaning fee. I was shocked when I went to pick up three coats and only two were there. I discreetly asked to speak to the weekend manager privately, and she was quite gracious. \r
Unfortunately I cannot say the same for the owner/proprietor who was disrespectful and rude to me---this after releasing a $2K coat to a person to whom it did not belong without contacting me for permission for the price of a cleaning fee ($150 or so)--if my ex were such a doting husband don't you think all 3 coats would've been picked up?And weren't they concerned when he called repeatedly only for information about the classic man's style coat ?(which can be worn by either sex and incidentally was a gift from him) \r
I've subsequently bought two other coats at other stores and will certainly never use this business for cleaning or other services again. The disrespect and arrogance I encountered when merely expressing my concern and disbelief that a fur would just be released to anyone at anytime: no questions as to why my ex was only picking up one coat? why he'd called on an almost daily basis knowing that in the past I'd had my coats cleaned there? no red flags in this behavior?\r
Amazing arrogance and tacky coats. I prefer to shop in the city.
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