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Businiess name:
Nakama Japanese Steak House and Sushi Bar
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Review by:
citysearch c.
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Review content:
Before I moved to Pittsburgh, a friend took me to Nakama. While there, I signed up for their VIP club or whatever they call it. After spending considerable amounts of money there in the sushi bar, they sent me a $20 gift certificate for my birthday. When I tried to use the gift certificate in the sushi bar, the waitress would not honor it. She told me that it was only good for ""dinner,"" and ""dinner"" was only served in the ""dining room."" I was shocked. When I eat sushi in a ""sushi room"" after 6 pm and pay way too much for it, I call it dinner. The waitress, seeing how angry I was, gave me $10 of the $20. When I complained to the manager, she agreed that it was not ""dinner"" and refused to honor the other $10. She told me that they have a lot of customers and they don't complain. I took this to mean that, as they have so many people coming through the door, my concerns did not matter. I have not gone back to Nakama. (Tonight I plan on spending at least $150 at Chaya on Murray Ave.) Since then, my friend got two cases of fd. p'ing. after eating sushi at Nakama, and everyone I've talked to agrees that the food quality has really slipped. The management (who are not Japanese, no one who works there is Japanese unless they hide them all in the kitchen) seems more concerned with attracting people who don't know their Japanese food and think that valet parking and a bathroom attendent give them some degree of social status. Keep paying for those over-priced rail drinks, people, because I predict word will get out. All in all, I've gotten better sushi and better service at a self-described sushi restaurant in Iowa.
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