Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Rent-A-Center
|
|
Review by:
citysearch c.
|
|
Review content:
The store has no communication skills, no customer service skills, and can't read their own paperwork. Read on for the whole story.
Story:
I called them on a Saturday morning to rent a dryer. I was on the phone with them completing information. I paid that morning for a half month and scheduled my next payment for the 15th (actually due by 17th). They said that it would be delivered Tuesday. I call on Monday afternoon (3pm'ish) to confirm the delivery time. They said that they were awaiting more paperwork. I found this interesting because nobody bothered to call and tell me Saturday, Sunday or Monday. I don't even know if they were gonna call ME on Monday. But, they said the delivery would still be Tuesday. Actually, the delivery was almost a week late. I got it the next Monday. I called a person at Rent a Center and they said I should get credit for a week. On the next payment date, the 15th, I call to find out about the credit and pay the remaining balance. Well, that person told me that I will not receive a credit. I pay for a month whether I had the dryer or not. So angrily, I paid for the next half of the month and asked them to pick it up before the end of the month. I did not wish to use their services anymore. At the end of the month, I HAD to call and confirm the pick up. So, once it was picked up and the account paid, I thought I was done. NO, I wasn't. They called me rudely saying that I was late and they need a payment. I had to tell them that they picked up the dryer, I didn't have it, and I paid in full (no balance).
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|