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Businiess name:
Two Brothers Moving & Storage
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Review by:
citysearch c.
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Review content:
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Words can not begin to express the grief I feel at the senseless destruction to my belonging at the hands of this company.\r
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We hired Two Brothers Moving and paid them over $600 to professionally pack a Penske truck and trailer for an out of state move. I provided the workers 5 dozen furniture pads and boxes for HD TV's they agreed to remove and pack. When we arrived at our new home and we opened the trailer, I was shocked to see 2 dozen plus furniture pads unused and still wrapped in the plastic wrap from the company I had purchased them from. The absolute carnage inside that trailer and truck were heartbreaking. I photographed how the trailer looked and some of the damage and will post the pictures on here if I can figure out how. \r
Some of the needless damage included:\r
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1. A wall portrait of my daughters when they were young lying unprotected on top of an also unprotected antique wood table. The glass in the portrait was broken and the irreplaceable image of my children ruined. The top of the antique table was gouged in several places. No furniture pads were near either.\r
2. A heavy wooden square coffee table with pointed corners was put on top of a piece of a $5,000 sectional causing the table to poke a hole in the fabric of the sectional. nothing had been placed to protect either.\r
3. A 54 inch HD TV was wrapped in two furniture pads, but not boxed in the box i had provided. The pads were not even taped. The TV works but the black plastic around the screen is cracked and chipped.\r
4.Metal bed frames and bicycles were placed on top of unprotected wood furniture. Every piece of wood furniture I own with the exception of one dresser has chipped edges, gouges and ruined finish. Many of my pieces are family antiques and my bedroom set which sustained a lot of damage is Pulaski and cost over $14,000.\r
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When we realized the situation, we called the owner of Two Brothers and were met with defensiveness and anger. He even went so far as to say it was my husbands fault because he didn't know how to drive a truck! I'm sorry, but if the contents are not protected when they are packed it doesn't matter who drives the truck!\r
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The conversation ended with the owner telling my husband he would speak with his works (one of whom he said was his son) and call us back at 3:00 PM. That was over a week ago and he has not called, nor is he answering our calls.\r
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I can't stress enough to stay away from Two Brothers Moving, unless you are looking for a company that doesn't care about you or your belongings!!!!\r
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