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Businiess name:
CA - NY Express cross country movers
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Review by:
citysearch c.
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Review content:
I just got off the phone with the operations manager Al - to find out that my luggage has not left the original pick up city yet, after it was picked up from my house 10 days ago.\r
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Now the reason is ""miscommunication"", because I had selected Feb 1st as the first available date. Before I signed this, I left a significant tip to the guys who packed my stuff, and explained that I have to select this option.\r
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Called customer service 2 days ago and was assured we were on schedule, and today, after the unkind attitude, I was notified that due to the miscommunication my luggage will arrive way later that the original window for delivery.\r
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My recommendation is to NOT use this company, or at least do not trust what they tell you, and be ready for a month without the luggage you are moving.
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