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Businiess name:
Dave's Best Limousine Service
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Review by:
citysearch c.
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Review content:
I worked for Daves a few years ago then I moved and I now work for a competitor. I read the complaints people have about rude office staff and drivers.These are some experiences from both places. Let me tell you that trying to provide good customer service to customers who bark at you ,blame you for their lousy vacation,flight delays and bad weather or traffic are not a picnic. People call to make reservations,their flight info is somewhere else or they have no clue about times or dates and they want to haggle the price. But I will hold on while you get your stuff together,even though the phones are busy and you happen to be carrying a screaming kid through the house while you search or you tv is so loud the people in my office across the room from me know what you're watching. I have people ask me if their children count as people,I feel sorry for your kid. Drivers,have to listen to those same people I just mentioned,but now its the whole way home and everybody wants to be first. They drop off people in million dollar homes waaaayyyy out in the suburbs and get a dollar tip. My point is that although Daves may not be perfect they do their best to satisfy customers,the company I work for now plain doesn't give a hoo haa. They have your money and you no longer exist. Daves was a picnic compared to this place. Remember people to get good customer service it helps if you treat people the way you want to be treated. If you're a hothead who gets angry and irate because it doesn't meet your need,chances are you will be lucky enough to get that hothead that is on the other end of the phone. Enjoy the shouting match.
Pros: least expensive,always show up
Cons: don't take it if you're in a hurry
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