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Businiess name:
Richard M. Benoit MD Mph
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Review by:
citysearch c.
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Review content:
I was referred to Dr. Benoit for my first trimester screening. Once in the office waiting room I noticed that the ambience was warm, comfortable, and inviting. The staff was courteous and very helpful. Waiting time was at most 15 minutes. I was called into the patient room and was pleasantly surprised. The room had state of the art equipment with all the bells and whistles. There was even a large flat screen TV, facing the patient bed, where I could see the entire ultrasound as it was being done. Although the Doctor?s manner was slightly standoffish, he stayed with me long enough to answer all of my questions (which were many) and even took the time to do an extra procedure to alleviate my anxiety over certain aspects. I was highly impressed with the care that I received. I only wish that he would see regular non-high-risk pregnancies. I would count myself lucky to be his continuous patient. There is a certain level of competence that he exudes, which leaves me certain that all things are being assessed taken care off. His staff also outdid themselves. A week after being seen, I called in to receive some results. There was a communication breakdown somewhere, since apparently I wasn?t supposed to get the results from them. That was not the ordinary protocol. But when I spoke with the office manager and explained that the Doctor himself had told me when to call, the manager followed through and did everything in her power to rectify the situation. I was again, pleasantly surprised by the level of competence and commitment. Many other offices would say sorry and leave you without any recourse. Again, I highly recommend this Doctor and his staff.
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