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Businiess name:
Grand Central Optical Co Inc
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Review by:
citysearch c.
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Review content:
Firstly I don't understand how this shop has good reviews at all. I had my eyes examined last summer and purchased contacts for 6 months. The contacts that were ordered were one of the cheapest and instead of lasting for a month, were only good for a week or so. When I turned up at the store this week, to order better lenses, I was told that it's NYS law that a prescription cannot be reordered under a different brand without re-examination, which is bullocks, of course. How do people order online then? So I took my prescription to an optician in Brooklyn, who tells me that such law doesn't exist and what's really law is that the opticians have the responsibility to make sure the prescription is accurate. I don't even know if Grand Central opticians filled my prescription accurately because neither can I see properly with my contacts or the glasses that I made with the prescription that they had filled. The new optician also tells me that the cheap contacts that were ordered for me shouldn't even have cost as much as they did - it was a fraud. Moreover, the service is really bad. When I walked in, the sales reps were eating, had major attitude and didn't even look at me in the face while talking to me. And they didn't even seem to get along with each other. I would not encourage this place AT ALL. There are few other opticians within walking distance to the station, take your money and insurance, and GO THERE! You'll be less frustrated. Now I've to fill my prescription and pay for it out of pocket. It's going to cost more, but it'll be guaranteed that I'll be able to see better, and be treated with respect that I deserve as a customer.
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