Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Gateway Cleaners
|
|
Review by:
citysearch c.
|
|
Review content:
We were loyal and happy customers, until recently. We took our comforter to be cleaned and during the cleaning process the comforter was snagged. We pointed this out to Neil Patel (Manager/Owner) and he said that he would have his seamstress fix it. Not a problem, we would wait a few days to pick it up. When we returned to pick it up, on Saturday, we could see that the repair work was not acceptable. It looked like a jumble of thread. We asked to see Neil and were told that he would call us back on Monday. We never received the call. I then called up Gateway and was told that he would be in on Tuesday from 10 to 2. I called Tuesday at 11:30 and was told that he just left. I have subsequently left messages everyday and he still has not returned my calls. So now I am out, not only the dry cleaning cost, but I am out a comforter. I guess if you ever have an issue, with the service at Gateway, the way Neil deals with it is by ignoring you until you go away. The staff has been very nice and have been told not to give out any contact information for Neil. They have told me that they have left him all of my messages. So the blame here is solely on Neil Patel's shoulders. So be careful of what you take to Gateway Cleaners.
Pros: Good counter staff.
Cons: Terrible Manager / Owner
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|