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Businiess name:
Maya Palenque Restaurant
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Review by:
citysearch c.
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Review content:
I would NEVER go to this restaurant AGAIN. We had a party set up in advance. I placed numerous calls and a fax to the manager to follow up, and received no response. Finally, I called on the DAY OF to confirm, and they had no record of it. The manager whom I initially worked with was on vacation and was extraordinarily rude when the waitstaff called her and her husband on vacation to help confirm. She made us feel like it was OUR error when it was completely THEIR error. I have never been treated so rudely by a restaurant owner in my life. At the last minute, we found another restaurant in Marin that was more than willing to treat their customers kindly AND accommodate us. I would NEVER set foot in their restaurant again or recommend this place to anyone. Beware!
Cons: Rude Staff, Incompetent Mgmt, Non-Responsive
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