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Businiess name:
Echo Audio
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Review by:
citysearch c.
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Review content:
I'm just getting into quality audio gear and loved coming into Echo. The people were really nice and knowledgeable and I thought the service was great. Only had 2 problems. They often left me to simmer when their regulars came in, meaning i spent a long time waiting around. Secondly, I was told i could return an item i purchased as long as it was within 90 days, no questions asked. They have a very cool service at Echo wherein (with a deposit) you can ""borrow"" an item for a limited amount of time to check it out. Alternatively, you can buy it but return it within 90 days. Since i was told i could return it, i simply paid for the item. But when i tried to return it, they wouldn't take it back. It was a consignment they said, and there were no returns on consignments. It can be assumed that i was given misinformation by an employee but the fact that i was left holding the bag put a sour taste in my mouth. Basically, they didn't stick to their word. I'm not going back.
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