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Businiess name:
Fur Crazy Pet Salon
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Review by:
citysearch c.
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Review content:
I used to like the place when Ken ran it. He was very efficient at returning phone calls, and great with customers.Unfortunately with Ken's passing this place has gone downhill. They don't return phone calls in a timely fashion. The staff acts like its doing you a favor by taking your dog and grooming him. And it seems to lack any warmth, which would be the reason one would take their dog to a groomer, have the dog locked up all day and travel to the groomer, when one could just as easily have a mobile groomer come to the house for about the same price--and be finished within 45 minutes. Aside from that they seem to hold my dog as hostage until about five minutes after I've paid. Seriously, do you think I'm going to get my dog and run out on my bill? Since they know who your dog is why don't they get your dog and then ring you up instead of having your dog wait in a cage for another ten minutes because they're afraid you're going to get Rover and start running out on your bill? Give me a break! In short, unless they start changing their policies soon and stop acting like they're doing you a favor when you bring your dog in for grooming--let's remember the customers are the ones who keep Fur Crazy in business not the other way around. And while you're at it how about thank you for your business and maybe try to show a positive attitude when customers come in--it always helps with business.
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