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Businiess name:
Capistrano Toyota
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Review by:
citysearch c.
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Review content:
The internet sales man supplied a price that was $1250 less than the management was willing to sell the car. The owner figures that internet salesman gave us the rebate for the 2009 vs the 2010 vehicles. We ended up still buying the car since the price was reasonable (as opposed to a smoking deal) compared to other dealers. The finance person who was only there 2 weeks then supplied inaccurate information about the alarm system which was supposively pre-installed. He said we needed to make the decision the buy it right then and there since it was pre-installed. He indicated that we would get a sizable amount amount of money in addition to our standard insurance if the car was stolen and that we would be a break on our car insurance. 1) System was not installed 2) Unless our car was totalled and unless it was worth less than 8K at the time of being totaled we would not recieve the amount he quoted. and 3) there was no discount for the system for our insurance company as well as another insurance compnay. I don't think they were falsifying information, I just don't think they knew any better.
Pros: Courteous staff
Cons: Due to lack of staff training supplied inaccurate informatio
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