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Businiess name:
Crab Shack
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Review by:
citysearch c.
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Review content:
I have been to this place on several occassions and the one consistant thing I can say about it is, poor service and okay food. The atmosphere is what you are paying for and while it is beautiful, it is still overpriced. My last experience was with 3 other couples and 2 of them have never been there and will never go back. It's unfortunate b/c I really liked the location. We waited 25 minutes for drinks and when they finally came, my Frozen pina colada looked like warm milk, all the beer was flat and the order was not complete. It was not like it was that busy either since we were one of 3 tables being used on the patio. On to the course, the appetizers came out with the dinner and everything was cold. That took about 45 minutes. I wouldn't have minded so much about how much time it took, if we got the 2 nd set of drinks we ordered as well. Finally, we asked for the manager and I can honestly say I was not looking for any compensation but something. All she offered was another round of drinks, and not on the house and no apoologies. She made excuses. I have worked in many restaurants in my life and never have I ever had a manager that acted so unprofessional. Even getting the check took another 20 minutes. We could have walked ouit and they wouldn't have even known. I would NOT recommend this place to anyone. I don't even want to give it any more attention than I already have.
Pros: Ambience
Cons: Poor Service, Parking, Overpriced
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