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Businiess name:
Lucky's Steakhouse
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Review by:
citysearch c.
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Review content:
this was one of the worst restaurant service experiences I have ever encountered. the female waitperson herself was smiling and friendly but was incomprehensively daffy. We were in a group of 8, she took maybe 3 orders and then ran away and disappeared for about 20 minutes. in the meantime, a helper busperson would serve what was ordered plunking the dish down anywhere. we had to track down our server to order more. things had settled down by the entree. i had the surf n; turf which was just fine. the steak was good and the lobster was without gristle and nicely cooked. the oysters on the half shell as appetizer tasted a little off. it may have been the type of oyster but certainly the server couldnt tell us anything about them or much else as she was very scarce. they were having a birthday at the next table and apparently ordered a specially made birthday cake . they served it to us instead. when we comprehended what was going on , the female waitperson- one we hadnt seen before- yelled out full throttle to the busboy: ' you said table 80""-and nearly bust my eardrums and then quickly took the slices from in front of us and served them to the next table.!!!! We were looking forward all evening to their specially made dessert souffle - when our server finally returned to us she told us that the oven was broken therefore no souffle. the oven broken? what is that about? on a saturday night?
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