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Businiess name:
Philadelphia Federal Cu
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Review by:
citysearch c.
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Review content:
I use PFCU and have their famous FIA CREDIT CARD that is attached to the system. In 2009 I was stuck in a ?credit card cycle? caused by Citicorp when they honored an expensive ?deposit? (over my limit) from Quicken loans for NO SERVICES rendered. During this time my APR was 11. 75% was changed to 28.75%. Your credit card company did not accept my good faith payments of less than the total amount due at a time when I could not afford food. The new law states: ?If the cardholder triggers the default rate because of a 60-day delinquency, the bank must restore the lower rate once the card?holder card?holder makes 6 consecutive on-time payments.? The rationale that you use for denying consideration is a credit score that FIA damaged. I now paid most that is due and except for the difficulty I have gone through have been a long-standing PFCU customer and demonstrated my seriousness in paying FIA and all my obligations. FIA lowered my credit to less than half, ruined my credit rating, gave me a higher credit rating, when I requested that the PENALTY APR be taken away and paid my loan down they closed my account down. The excuse that the PFCU offered me is that I had a choice, even though they gave me no tools in order to make this decision. They refuse to understand that BANK OF AMERICA, which is what the FIA credit card is connected to, is BAD for its customers! So I do not advise using the credit card attached to this bank and check the FIA/ B of A customer complaints online.
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