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Businiess name:
Chong Hing Jewelers
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Review by:
citysearch c.
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Review content:
I highly suggest that people do not patronize Chong Hing. I recently purchased a wristwatch that was very expensive (nearly $5,000) which completely stopped working after less than three weeks. This store does not have a return or exchange policy and will not do anything other than offer the perfunctory service at the manufacturer. This process takes over 8 weeks to complete. I asked to speak to a manager and the employees refused put me in touch with him or her. They would not even produce a name, which is a highly unusual business practice to say the least.
Pros: Lower prices
Cons: Awful customer service; do not stand behind their products
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