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Businiess name:
Valley Gaming & Billiards Home
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Review by:
citysearch c.
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Review content:
We were going to buy bar stools last December 2011 but we didn't know the height, the salesman convinced us to leave our credit information and we could call back with the height and then make the order, we live 100 miles from Valley Gaming and Billiards and we we arrived back to our home we discovered we didnt need the bar stools, we called them and told them we were not going to need them and thats when we found out they already had charged our credit card, and we had to fight them along with American Express to get our money back which was $1417, then now they have taken us to small claims court for a re-stocking fee for something that NEVER was ordered in the amount of $212. a 15% re-stocking fee, when again NOTHING was ordered because they NEVER knew what height to order. How can that be, what it tells us is to stay away from this place, obviously if they try these tactics imagine the kind of service they provide.
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