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Businiess name:
Primo
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Review by:
citysearch c.
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Review content:
I am not sure why our experience was so different than the other reviewers, but this is one of the worst fine dining meals I have had in years. Our waiter was aloof and took forever to greet us. She rarely checked back with us and after we complained to a manager, she was downright nasty to us. The food was average, certainly not what I expected. My salad was bland, my pork was tough and not very hot, my husbands pasta and meatballs were alright, but not anything to write home about. The homemade bread the served was actually burnt on the bottom,. we were surprised they served it to us. When I pay more than $35 per person for a meal, I expect the food to be memorable and I should want to eat everything on my plate--I didn't! Everyone that was sitting in our section of the restaurant was waiting for food for a very long time. While we were all waiting you could see everyone's drinks going empty. None of the servers or their assistants came to us and apologized for the wait. It was pretty terrible to watch all of the people around us getting agitated and waving down servers so they could get a drink or water refill. When my husband asked for a mgr and complained at the end of the meal, the mgr comped 1/2 of our bill, which made us a feel a little bit better about our experience. However, you are better off getting a burger at the pool bar--save your fine dining budget for restaurants off hotel property!
Pros: manager took some $ of our bill
Cons: bad service, metiocre food, overpriced
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