Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  Vernon Lanes
Review by:  citysearch c.
Review content: 
I was told by the woman who works here that they clean hats...and she promised me they would be cleaned properly and reshaped, so I gave them 2 of my very best winter white vintage hats to clean. Not only were they not ready on time..but they were wet and not shaped when I went to pick them up. she apologized and told me to return in a few days which I did. When I went back the second time...they were dry..but not shaped and they looked like he had thrown them in the washing machine to clean them. Again...a apology and I was asked to come back a 3rd time to give him time to redo and shape them....I even went home and brought back 2 wig heads to help them shape them better. Now for the best part. I went back yesterday to pick them up and the Man who works there YELLED at me for complaing about the bad job he has done and my hats STILL look like HELL. I asked nicely to speak to the woman who assured me they would be done properly and she would not come to the front to speak to me, instead he yelled at me to GET OUT and never even tried to rectify the hat situation. If he had just acknowledged his mistake and tried to rectify the situation all would have been well ..but instead they chose to tell me to ""get out"" and ignored the fact that my hats are ruined. I am looking for a Milner now to fix my hats...(if anyone knows of a place that makes or fixes hats I would love the info) Pros: Same day service... Cons: very bad customer service

Reasons for reporting (512 characters left):
 or  Cancel