Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Better Housekeeping Svc
|
|
Review by:
citysearch c.
|
|
Review content:
This used to be a great place to buy from and get service from. This was the worst and most stressful service experience I have ever had!! I needed to get my Jennair stove fixed. The burner blew out.
They came to my house on Aug 24th and said they would order the parts and they would be in in 3-5 days. On the 26th I called and was told the parts were on the truck and that they would call me on Monday to set up call. No call, so I called both Tuesday and Wednesday and was told the same thing and still no one called me!
I called on the 31st and asked for the owner Mike, who said his worker denied saying that to me and that reason for the long delay was that they never confirmed my landlord's approval for the credit card and gave me a bunch of excuses of why this happened. My landlord who is GREAT, denied ever getting a call from them. I said I would pay the charges and let's move forward.
So now we are at 8 days later and they never ordered the part. It sounds like a bunch of people covering their butts who don't communicate with each other. So here it is 10 days later with no stove!! The (unfriendly!) guy comes fixes it and starts to leave saying my landlord was being charged for it. ARE YOU KIDDING? I thought you were waiting for approval! The repairmen goes on to say I don't have time for this I have 7 calls waiting AND he refused to give me a receipt!
NEVER AGAIN!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|