|
Review content:
I actually left my mechanic of many years for this shop!! Yep! My old mechanic sent me to this shop one time to have specialty work done on my car that they were unable to perform. Since that day several years ago, I have not returned to my old mechanic. At Corbin I was immediately taken care of so well that there was no need to go elsewhere. I surprised them, too, after they finished working on my car (having done great work) when I told them I was no longer returning to my old mechanic. And, they know cars!!
Living in L.A., you already know how incredibly difficult it is to locate a truly trustworthy shop here and in the Valley. And, here they are!! And, being a woman it is infuriating when you are either spoken to as if you are unintelligent, technically inept and/or taken advantage of financially just because of your gender. There is none of that here at all! You are not spoken to as a child, nor are you condescended to. And, Oscar the owner (or one of two owners), will explain things to you perfectly simply in layman's terms, if you so desire. And, will answer all your questions. And, I always ask loads of questions so I know exactly what is going on.
Best of all...They do excellent work, too!!!!! They are reliable. I cannot say enough good things about this place. And, for years I was incredibly hesitant and untrusting of So. Cal. mechanics having been burned, overpriced for work done, overpriced for work not necessary to be done, or simply been unhappy by the work completed.
Corbin really cares about their customers. They will even pick you up and drop you off if you need shuttling being without transportation. They are also very malleable with scheduling, pricing, and more. They truly work with you to get your car up and running again, or simply just maintained.
Not to mention, if your car needs a part--in my case sometimes locating parts on my car can be a bit difficult--somehow they are able to locate it (speedily) when other shops around town seem unable to locate a part, except to go straight thru the dealer. Which happened this very week. An electrical part of mine burned out or shorted, I was in another part of town, had to get my car serviced, though I'd have preferred to simply go to Corbin. Only it was late in the day, and an urgent safety matter, so I went elsewhere to an ""okay"" shop who searched all over and could not find the part. They'd have to order it from the dealer as no aftermarket parts for my part had yet been manufactured. So, nervously I drove to Corbin, as driving was a bit of a hazard before my car could get fixed. And, sure enough, Corbin managed to locate it and for a much lower price, too.
Additionally, Corbin always has a great attitude. They never cheat you. Never push you into getting things repaired that are not necessary. And, for those with a tight budget, Corbin will tell you in layman's term what is essential for you to get taken care of in the immediate moment and put off the lesser needs until later.
They have an incredibly delightful attitude and know what the meaning of customer service is. Not to mention, they have actually bent over backwards to help me out with repairing my car when I was in a bind.
Oscar is really funny too with a great sense of humour. But, more importantly genuinely honest. When you drop off your car you know it is in good hands with these guys who feel more like an extended family than a service shop.
The above statements are all genuine and true. So, no worries about their capabilities as a repair shop. If I was a celebrity I'd even endorse them! :-)
Bottom line... you are in good hands when you service your car at Corbin Automotive.
Cheers!
Pros: Cannot say enough positive things about this place.
Cons: They aren't 24 hours a day! (There aren't any cons)
|