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Businiess name:
Pit Stop Automotive Repair & Auto Body
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Review by:
citysearch c.
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Review content:
Pit Stop got my ailing car in for service in the morning and had it ready to go by late afternoon. I was extremely impressed by the customer service - this shop is one of the few I have encountered where they manage to avoid being condescending and instead use the opportunity to educated the consumer. The problem with my car had been misdiagnosed at another shop, so I really was confused. The owner took the time to show me the damaged part and how it worked in relation to my car as a whole. Furthermore, the owner offered to do a cost-saving fix, which he felt confident would get my car moving again. He said if it didn't work, he would apply the cost toward the more expensive fix. I felt this was incredibly fair. It has been two weeks since I got the repair and I have had no further problems - my car is running better than ever. From my experience, I can say that Pit Stop does solid repairs, while ensuring that their customers feel valued.
Pros: Same day service, courteous and professional manner
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