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Businiess name:
Mimi's Steak House Of Japan
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Review by:
citysearch c.
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Review content:
I have ate lunch in the dining room at Mimi's before with a large group of my co-workers and we all enjoyed our food, however, today my take out order experience was less than favorable. I picked up 2 lunches from Mimi's for my co-worker and myself, I then drove back to work and after enjoying my soup I opened my lunch and discovered a long black hair intertwined in the chicken. I called Mimi's right away and explained the issue. I was told to bring the meal back and they would prepare a new one. The manager said it was probably her hair and apologized. I then drove back to Mimi's from work and was given a replacement lunch for the one I returned. Again she apologized saying it was probably her hair because she had been in the back working with the boys. She handed me the meal and that was it. I feel that she should have offered some type of refund. I had to leave work and drive back to pick up a hair free meal. I appreciate her saying sorry but after all the driving and losing my appetite I expected a little more customer service. I will not be returning and I will pass on this experience to anyone who asks and to all my co-workers.
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