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Businiess name:
York Furniture
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Review by:
citysearch c.
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Review content:
THERE WAS NO OPTION FOR ZERO STARS SO I HAD TO PUT A ""1"". Dont' be fooled by the star at all. I felt obligated to warn anyone who is thinking of buying ANYTHING from York Furniture: SAVE YOURSELF THE HASSLE. The sales people are useless and only after their commission, the customer service is a COMPLETE JOKE and unbelievebly underwhelming. The customer service rep actually just said ""Yep"" on the phone to me. Really? She might need to get a new career. I can't believe that any corporation would put up with that and have emailed the manufacturer as well as the BBB. I don't even care about the furniture anymore, the point is the way we were treated. We explained to them that their repairtech had terrible body odor and they really should do something about it, her response? ""No one has ever complained"" What does that mean? We made it up? Having been in the customer service and hospiality industry for 30 years, I find it hard to believe that is how ""customer service"" works. The only upsdie is that word of mouth is powerfull stuff and we intend to use it to the fullest. DON'T GO NEAR YORK FURNITURE PEOPLE. Lesson learned.
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