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Businiess name:
Kona Lighting
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Review by:
citysearch c.
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Review content:
Only 1 star because there is no option for no stars.
I had a small lamp with only a minor connection problem and left it for repair in July and was told it would be 3 weeks. I began calling after that time and each time was told it would be another week.
After several weeks & calls, it turned out they did not even look at my lamp for over three months. When I finally decided to pick it up un-repaired, I spoke with the owner who couldn't (WOULD NOT ) offer a legitimate reason for not even looking at it and was not at all apologetic (quite the opposite actually).
The owners attitude towards me and my issue with them was totally apathetic and he seemed completely unconcerned that the item was not looked at OR that I was not happy.
I do not believe there are many places for lamp repair in OC, (which may explain their attitude), but I implore anyone needing this service, to look HARD elsewhere, otherwise you will regret it.
Cons: extremely poor service
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