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Businiess name:
Robert's Restaurant
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Review by:
citysearch c.
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Review content:
My son and I ate at Roberts restaurant on 09/19/2007 and had a very bad experience. We got there around 1:30 PM and ordered a tuna fish sandwich special with soup and a drink included in the price. I received my meal at around 1:50 PM. I forgot about not getting the soup and the waitress Peggy forgot to bring me the soup. I finally remembered at around 2:10 PM and was told it is too late to get the soup because the kitchen is already closed. The fact that I paid for the soup did not seem to matter, as the waitress Peggy would not give me the soup. The next day I called Boyd, the owner, who looked into the matter. He called me back right away and basically said I reminded the waitress too late after 2PM and that I was not entitled to the soup because the kitchen had already closed. Horrible customer service, especially from the owner himself. Roberts has lost 2 very good customers and we will spread the word.
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