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Businiess name:
Flat Rate Moving
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Review by:
citysearch c.
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Review content:
My wife and I recently used Flat Rate Moving for our shift from San Francisco to Madison Wisconsin. It we the WORST moving experience we have ever had. Not only did they turn up 3 days after their 'guaranteed' delivery date (CA coordinator Alex repeated reassured us that our drop off would be on schedule) they also completed destroyed some of our larger furniture items. When the delivery guy (Gus) eventually showed up he 'lost' our keys to our apartment (prompting us to call the police). Our contract stated that we would be reimbursed for damaged items and missed delivery dates - we filed a claim form almost immediately and have received nothing from Flat Rate (Marian is the claim person). I have no idea why these guys get good reviews - from our experience and their complete lack of professionalism throughout the entire process I'm surprised anyone has had a good experience - I suggest the positive reviews are written by themselves. Flat Rate is about the same price as the major moving companies such as Crown and Allied ? I suggest using them instead.
Cons: late, wrecked furniture, expensive, can't file claim
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