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Businiess name:
Texas De Brazil
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Review by:
citysearch c.
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Review content:
My wife wanted a night out and chose to make a reservation in advance. She called and was informed booked solid first available reservation was 8pm. We arrived at 6:40pm and requested to be seated as soon as possible. I noticed the hostess telling customers We asked again and were inforrmed we would seated next available. At 7:50 our flasher went off and we were seated. I asked to speak with a manager. Wow does this guy need training. I explained the circumstances and the many people without any reservation seated ahead of us. He retuened from checking with the hostess and replied she had checked us in as arriving at 7:45pm. Not sure about you but where I come from, I took that as acusing me of lying about the circumstances. Not great ciustomer service in my opinion The ""manager"" went on and on apologzing and even offered me a 15% discount for the mistake. Again, not sure, but is that the penalty of insulting a customer in this place? The food was OK if you like a lot of salty meat. Believe me there are too many great places to eat in Las Vegas where they really appreciate their customers. Take my advice avoid and do not waste time with Texad De Brazil. Buyer Beware!
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