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Businiess name:
James Joseph Salon
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Review by:
citysearch c.
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Review content:
I have traveled to NY, LA and Miami in search of great salons, and was extremely excited when James Joseph came highly recommended by numerous friends in Boston. I was looking forwad to my appointment all week, and left the salon totally let down. I booked highlights and a cut. My color was fine, my cut was bad. I explained that I wanted a trim, and my layers shaped. What I recieved was way too much dry cutting, that left my hair looking unhealthy, heavy on top, stringy and styleless. What's worse is when I expressed my dissatisfaction, it was brushed off as though I didn't understand the cut. I was quickly rushed out the door, because her next client was waiting and left the salon totally disapointed. For the steep cost (almost $300 total) I expected a certain level of both service and customer satisifaction which was not met.
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