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Businiess name:
The Original Pancake House
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Review by:
citysearch c.
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Review content:
Furious! Don't complain about your bill they will threaten to call the police on you! - May 27, 2010
Terrible Rude Service. The food is NEVER cooked right! Over priced! But this latest one you won't believe... Ordered the 2 eggs over medium, bacon, 3 pancakes. My daughter in law ordered 1 bagel w/cream cheese, 4 year old grandson 2 eggs over medium w/whole wheat toast. I didn't want pancakes and tried to get 1 instead of 3 to give to the 4 year old. Nope they wouldn't budge on that... Okay the food comes.. My eggs are hard not medium, sent back 2nd time egg white RUNNY, 3rd time eggs hard as a hockey puck, I say never mind I will eat later take it off my bill. They are not happy waitress very rude. The bill for me not eating, daughter in law with her bagel, grandson with 2 eggs, toast is $18.74 I say wait a minute what in the world is wrong with this picture... I could buy 6 dozen eggs and you are charging me that for 2 eggs toast a bagel and juice. RIDICULOUS! She says your grandson ate some of the pancake we are charging for that. I say as did his mother... he took ONE bite of my pancake and said it was COLD and yuky. they go in the back and reconstruct the pancake to see how much of it he ate! You are kidding me! She comes back and says I am charging you 3.30 for the pancake. I tell her fine I will pay your ridiculous bill but I am going to tell every person I see what you people did to me and it will cost you way more than 3.30 you might want to reconsider. She says no its company policy. I pay her the 18.74 and tell her okay and I paid her. I go outside and a couple of people are on the way in, I tell them what they did to me and they said good lord and they asked how to get to another breakfast place. I told them directions to a real breakfast place. Then the lady inside tells me we are calling the police you can't do that... I said let me call them for you! I called the police and told them I was being wrongly charged for food I could not eat and I wanted to press charges. The police came and I told them the whole story. They went inside and came back out with my $3.30 it should have been the whole 18.74 what a rip off. The owner told the waitress to give me my money back. I asked the nice police officer if it was against the law to tell people that they were a horrible restaurant and that they over charge people and are rude and mean. He said no it's not but he asked me not to do it in their parking lot. Although it is not illegal to do so ""they don't own the parking lot"" I could stand there all day every day and tell people what a crappy horrible excuse for a restaurant that place is. I could do that to save people money, frustration and high blood pressure. But hey it's a lot easier to just do it here on there web site! My recommendation is DON'T EAT AT A PLACE THAT DOESN'T CARE WHAT YOUR FOOD LOOKS LIKE, TASTE LIKE AND THEN THEY ARE RUDE MEAN AND THREATEN TO CALL THE POLICE ON YOU WHEN YOU DISAGREE WITH THE OUTCOME. THEY SHOULD HAVE APOLOGIZED TO ME AND MY FAMILY AND NOT GIVEN ME A BILL AT ALL!
Cons: Expensive, lousy food, rude waitress/hostess idiot manager
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