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Businiess name:
Sugano Japanese Restaurant
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Review by:
citysearch c.
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Review content:
Do not waste your time here unless you are Japanese, because Japanese are very clearly given discrimatory preferential treatment over Americans here. We had reservations at 7 and did not start to get our food until 9:30. We had to leave at 10:45, and two of the people in our party did not get their food at all. The server sat us and brought our drink orders and then did not return at all to check on us. We had to send someone out to ask for refills several times. We got virtually ZERO service. The attitude of the management seemed to be ""If you don't like it then leave."" When we were actually leaving at the end of the night the waiter told us that the chef does not have an assistant anymore -- so basically there is one guy making each order one at a time on a busy saturday night. when I called to make the reservations I specifically asked if they would be able to accomodate our party of 10, and was told that it would be no problem -- what a lie!!!! The location is right next to a ""hole in the wall"" bar, and we were harassed in the parking lot both coming and going by people begging for change, ladies watch your handbags here.
Pros: ???
Cons: bad service, bad location, so-so food
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