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Businiess name:
Wendy's Bridal Columbus
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Review by:
citysearch c.
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Review content:
RUDE, RUDE, RUDE... THE WORST CUSTOMER SERVICE. Whats wrong with the women that work there. They all make commision, so you would think they would be nice. They must make commision on alteration, they will try and sell you a dress 2 sizes to big so you can pay hundreds of dollars to have it tailored to your real size!!!! My daughter order her dress from Lil, I wish we could cancel and order from DAVIDS BRIDAL.- LiL is the store manager and she is rude and always acts as if she is watching the clock for her next appt. We went to look at brides maid dresses with 6 of the 7 bridesmaid bc my daughter did purchase her wedding gown from Lil - regardless.... after another Rude session and being insulted by her and the other older staff we went to DAVIDS BRIDAL and purchased 8 bridesmaid dresses. The staff at Davids were friendly, nice, professioal, and willing to go above and beyond to help us. I WILL TELL EVERYONE I KNOW NOT TO SHOP AT WENDYS.... TERRIBLE CUSTOMER SERVICE!! The entire staff needs to read the book "" Hug your Customer"" they will learn something. How does this overly rude women continue in her postion when the ecomony is so bad and alot of good sales people need jobs. She is terrible. When my daughter called to talk to the general manager about how Lil treated us, the general manager covered LIl like a blanket... business must be good for Wendys the staff can treat the Bride and her parry anyway they choose and be praised for it. Just remember 1 upset customer will tell 10 and then they will tell 10 and so on and so on... YOU JUST LOST A LOT OF BUSINESS!!
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