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Businiess name:
America Bar & Grill
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Review by:
citysearch c.
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Review content:
I held a fairly small private party here and was very pleased with the service and food. This restaurant is clean and tastefully decorated. Great atmosphere. When I rec'd the bill there was an 18% gratuity added on, which was expected and deserved. However, when I rec'd the receipt, there was a line requesting an additional gratuity be added to the bill. When I didn't add more cash, I felt a coldness come over the staff. This request for an extra gratuity took me by surprise. Perhaps it's the norm for private parties held in restaurants, but I think it is tacky and has the possiblilty of making a customer like myself (who tipped well in the first place), feel like a dud for not tipping even more.
Pros: ambience, service, food. You can't go wrong here. Great variety from sandwiches to fine cuisine.
Cons: request for ADDITIONAL tip for private parties on top of the 18% already tagged on the bill.
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