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Businiess name:  The Old Spaghetti Factory
Review by:  citysearch c.
Review content: 
My wife and I had a lunch today that we will not forget. During a rainy lunch, staff was very slow, and did not deliver good service. We ordered a great appatizer, the ""Sicilian Garlic Cheese Bread"". It was really good. I ordered a ""Mizithra Cheese Pasta."" As always, it was good. The rich buttery flavor, along with the Mizithra, was a perfect match. My wife ordered the ""The Premier"", which is a Lasagna and a Chicken Marsala. She says that the lasagna was good, but not ""over the top."" The Chicken Marsala was not as flavorful. The chicken was cooked well, but the Marsala sauce had a bad tangy taste. Burnt or not well paired ingrediants, we're not sure. When we got our bill, we asked the waitress why we did not recieve our complimentary bread. She said, ""Oh, I thought you ordered the cheese bread."" I said, ""Yes, but the bread should come with our order."" She paused, then asked with attitude, ""Well, do you still want it?"" I said, ""Yes, please. And, we would also like the ice cream that comes with meals."" She walked away, as we waited, and waited, and waited for the rest of our food. After watching here serve others near our table, we placed our money, the exact amount"", and left. But before leaving, we let the main host know of their service. We left. I might recommend this place if the service was officiant, and friendly. The food is good, that I will admit to. Pros: Good Mazithra Cheese, Good Garlic Bread. Cons: Bad customer service, if any service at all.

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