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Businiess name:
Watercolour Steak House-Grille
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Review by:
citysearch c.
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Review content:
For food quality and ambience, Watercolour is excellent, wiht good food and excellent view. But oh, the awful service! We recently dined on a Saturday night, a table for 12 celebrating a special event. The restaurant was not crowded. Our unassisted waiter could never get his pace going. We waited 30 minutes for drinks, and another 30 to order. After appetizers and salads, the food arrived, while we were without silverware and steak knives. Entrees were served, then the waiter disappeared for silverware as the entrees and sides sat quickly going cold. Some sides were never delivered. Requests to dining management to address and speed service went unheeded. Overall, the service was terrible, and the management staff unsympathetic and uncaring. If you have patience for bad service, you might find the food worth the wait. Otherwise, dine elsewhere.
Pros: Excellent selection, Great steaks, Wonderful view
Cons: Slow service, Disorganized staff, Uncaring management
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