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Businiess name:
B J Furniture Mart
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Review by:
citysearch c.
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Review content:
After purchasing thousands of dollars worth of furniture from BJ's over a six month period, I concluded by buying a $2,000 bronze coffee table from them. The salesperson, Arlene assured me as to how indestructible the tables was. I could have purchased it for less money elsewhere, but wanted a retailer with a strong reputation.
Anyway, months later the table began to corrode and pieces fell off as the welds corroded. On contacting the store, they were prepared to do absolutely nothing.
In summation, stay away from BJ's Furniture and their parent company, CS WOO as they are simply interested in selling merchandise, but unlike most retailers, they are not prepared to stand behind what they sell!!!
As an interior designer, I have never experienced a store with such poor customer service and after sales service in general. I have two more projects to complete in 2011 on the Island and most definitely will not return to this store. One is better to ship all furniture in from the mainland for far less money if not interested in a warranty!
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