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Businiess name:
Salon Chateau
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Review by:
citysearch c.
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Review content:
I have lived in BR for the majority of my life but modeled throughout the south and midwest for well over 30 years - so to say that I have seen 100's of stylists and been in an endless number of salons is an understatement. Even though I am no longer modeling I am still definitely what one would call hyper-particular about salon atmosphere/professionalism balanced with sincere/friendly hair stylist, services offered, fair/reasonable pricing and accurate execution of services requested (on a consistent basis). I am so particular I even do a pre-appointment visit to the salon as a preventative measure. That being said, I have been a client of Salon Chateau since 2010. I waited until I had had a considerable number of appointments to leave this feedback because as I stated I consider consistency of services to be important. First and foremost, the owner is beyond personable and professional-along with being sincerely concerned that all of her customers are happy with their services. I have no doubt that if I was ever ""unhappy: with a style-color-or service that the owner, Memory, would do everything she could do to correct the problem. A reminder to all consumers: It is our responsibility as customers to convey to both the salon owner and stylist alike when we are not happy with services rendered. I have not had one single complaint since 2010. Secondly,my hairstylist is one of the most attentive, sweetest and excellent stylist that I have ever had. If you are not happy-she's not happy! She has kept herself aware of changes in current hairstyles, learned how to execute latest trends and has accurately executed every one of my requests to perfection. I have never seen her nor any of the other hairstylists being anything but professional. The only conversations I have ever witnessed going on during business hours are between hairstylists and their clients and the normal sociable greetings when a client enters the salon.I always expect my stylist to be a great beautician but never a magician. I am keenly aware and realistic of what my hair can/cannot do. I am very thorough in my requests if I have a particular style, color or cut in mind. I explain every detail to my stylist then ask my stylist to discuss the possibilities of execution-applicable to my haircut, length and texture. I know it is my responsibility (even if I have to schedule a pre-appointment consult) to convey my thoughts and get professional feedback. I would never expect my hairstylist to read my mind with a minimal discussion of my expectancies. I have seen it countless times before in a wide array of professional relationships-people think they are clear communicators but are not. I trust my stylist at Salon Chateau and the training that she pursued as a professional and that the owner has required all of her stylist to have. So much so....that when it came to making some important style/cut decisions about overall length and bang-style. I told my stylist to look at my face shape and I would leave it up to her-to use her professional judgement. Often more times than not - we think we know what looks good on us - as far as hairstyles/lengths - when in fact we are walking around in need of a serious hair intervention. Since 2010 I have never had that fear because I am 100% confident with my stylist and salon selection. I hope if you are in search of a full-service salon-you will consider Salon Chateau. I have been beyond satisfied since 2010 and have been referring all my girlfriends, family members and those that compliment my hairstyle to this salon. I would never refer people-much less leave a city/statewide accessible review for them if I didn't have complete faith in their service, competency and professionalism.
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