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Businiess name:
Rooms To Go
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Review by:
citysearch c.
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Review content:
My fiance and I recently purchased a living room set from this rooms to go store. The 1st time they tried to deliver the living room set I was not here but my fiance was. The couches were wrapped in thick plastic and the legs were still attached. My fiance said that the movers were rude and acted annoyed when they were moving the furniture inside. Well they didnt get 1 piece in the door, however they didnt take the plastic off or the legs off to fit it in the door so there attempt was very feeble. SO they left with all the furniture and left my fiance crying because she new the couch would fit if any effort was given. Well just to see if a couch that size would fit I moved our downstairs couch upstairs into that same door and same room myself. Whats funny is that the couch i fit inside the door was bigger then what they were ""trying"" to fit. Now we went back to the store and are getting the same set sent here and I guess I'll just move it up myself, no biggie, I understand that some people are helpless and lazy. Well the set was supposed to be here between 10am and 2pm. However they never showed nor called. So WE had to call them after waiting around all day and planning our day off around this delivery to hear that they were not coming. I don't know who manages this store but whoever it is is absolutely worthless. Me being a Army MP in the military can not understand the complete lack of responsibility and reliability of this store, this store is a perfect example of how NOT to run a business, and I'm surprised this store is still in business.
Pros: Zero
Cons: Everything
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