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Businiess name:
Midfield Dental Center
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Review by:
citysearch c.
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Review content:
My mother had extractions done with her regular dentist and called Midfield Dental to have dentures made, because her mother and father had their dentures made at Midfield Dental and were satisfied. She had the extractions done on a Monday, called Midfield and got an appointment for the next day. When my mother went to her appointment, she was told she would have to wait 6 to 8 weeks. They collected a $48 office visit fee and sent her on her way. I was told by the office that because the doctor looked in my mother's mouth, and office visit was charged and would not be refunded. I expressed that it was unethical for them to charge an office visit for information that could have been given over the phone. Bethany hung up in my face. When my mother spoke with the office manager, the office manager hung up in her face. We called Gardendale Dental to make an appointment and the staff told us to wait 2 to 3 weeks and gave suggestions to help her gum heal properly. I wish my mother had called Gardendale first and she would have save her time and money.
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